Sabeeh  - Team Leader - Customer Service

Sabeeh - Team Leader - Customer Service

Excellent leadership skill | Attrition and absenteeism management | Performance appraisal | Escalation Management | HP Service Manager and Remedy Ticketing System | Sound knowledge of Database and SQL queries | Excellent analytical Communication Skills | Excellent in Microsoft Office Tools

Introduction

I am working as Team Leader– Customer Service with Capgemini Technology Services India Limited, carrying 12 years of experience who perform and delegate all his multiple duties in a respectful and professional manner. I possess excellent leadership skills and good ability to multitask to deliver high quality service to customers through effective people management and process implementation.

Educational Qualification

  • M.COM in Business Management from University of Mumbai
  • B.COM from Rizvi College of Arts Science ad Commerce, Mumbai
  • Diploma in Software Applications for Boston’s Computer Institute

Professional Experience

1. Capgemini Technology Services India Limited  06-Aug-2013 to till date
Team Leader - Operations


2. Katalyst Business Solutions Limited February 2004 to August 2007
Analyst

Preferences

Current CTC - 7.5L

Expected CTC - Around same

Can join immediately

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